Ravelle Privacy Policy

Last updated: November 14, 2026

Ravelle is made by Prompt Works LLC ("we"). Ravelle listens to the record you're playing, identifies it, and shows information about it. This policy explains what happens to your data. The short version: no personal information, no audio, and no tracking. The app sends us anonymous usage statistics, and you can turn that off.

What we collect

Ravelle has no accounts, no advertising, and no tracking. The only data we receive is anonymous usage statistics (below).

Anonymous usage statistics

To learn how Ravelle is used and what to improve, the app sends us short records of what happens in it, for example: the app was opened, a record was identified (and its genre, such as "Rock"), the TV screen or liner notes were used, or the Ravelle Pro screen was shown and a plan was bought or cancelled. Each record includes the app version, the kind of device (Mac, iPhone or iPad), its OS version, how many days since you started using Ravelle, whether you're on the free trial, free records or Ravelle Pro, and your country.

• They're tied only to a random number Ravelle creates on your device. It isn't linked to your name, email, Apple Account, or any device or advertising identifier, and we never try to find out who you are.
• They never contain audio, or the names of the songs, albums or artists you play.
• Your country is worked out from your connection when the statistics arrive; your IP address isn't stored.
• They're stored with Cloudflare, our hosting provider, kept for about 13 months, and never sold or shared with anyone else.
• To turn them off, choose Share Anonymous Usage in the Ravelle menu (Mac) or the ⋯ menu (iPhone and iPad). Nothing is sent while it's off.

The microphone

Ravelle uses your device's microphone only while listening is on. You can turn listening off at any time (the mic button, or ⌘L on a Mac), and it stays off until you turn it back on.

• Sound is analyzed on your device. An on-device classifier tells music apart from speech and room noise, so conversation doesn't trigger song identification.
• To identify a song, Ravelle sends Apple's ShazamKit service an audio fingerprint: a compact signature computed on your device. It is not a recording, and the original sound can't be rebuilt from it. Apple's handling of these requests is covered by Apple's privacy policy.
• Ravelle does not record or store audio.

Looking up music information

Once a song is identified, Ravelle looks up the album and its details by name and identifier (song title, artist, album, recording codes) from these services:

• Apple (iTunes Search API and Apple Music links)
• MusicBrainz
• Discogs
• Wikipedia

These requests contain no personal information, but like any internet request they reveal your device's IP address to that service. Each service's own privacy policy applies.

What stays on your device

• Your settings
• Cached album art and album information
• Diagnostic logs (text only; no audio)
• Your free trial start date and how many free records you've used this month, kept in the device's keychain

Deleting the app deletes these.

Your listening history and iCloud

Ravelle keeps a history of the songs it has identified, so you can browse them later. If you're signed in to iCloud, this history syncs between your devices through your private iCloud database. It is stored in your iCloud account under Apple's privacy policy, and we can't see or access it. If you're not signed in to iCloud, or you turn off iCloud for Ravelle, the history stays on your device. You can delete the synced copy from your iCloud storage settings.

Purchases

Ravelle Pro is sold through the App Store. Apple handles payment, and we don't receive your name, payment details, or Apple Account information.

Children

Ravelle collects no personal information from anyone, including children; the usage statistics above are anonymous.

Changes

If this policy changes, we'll update this page and the date above.

Contact

Questions: [email protected]